Speak to a doctor now
Reach a doctor by phone or video, day or night, to diagnose and treat your minor medical conditions, including prescription medication when appropriate.
Complete your electronic health record with your current medical information.
Choose a video or Phone Consultation
Receive diagnosis and treatment, giving you quality care and peace of mind wherever you are.
Pharmacy and mail order prescriptions
Find the absolute lowest price for your prescription medications, and save up to 85%! When you search for your medication and enter the exact dosage and quantity needed, we will instantly provide you with the precise cost of the drug. We will offer you six different options to save and obtain your prescriptions, including local pharmacy pick up at over 60,000 pharmacies nationwide and free home delivery on prescriptions with a 90-day supply! It’s that simple. Search, select, pay and receive.
Using NaviGoRx is simple and easy. Search for your medication and enter the exact dosage and quantity needed. We will instantly provide you with the cost of the drug.
Once we have helped you find the best price for your medication, select how you would like to receive it. Pick it up at any pharmacy you choose, or save even more time and money by having a 90-day supply sent directly to your home. You can also sign up for a monthly subscription if you qualify for one of our PAP's (Patient Assistance Programs).
After you have paid for your prescription, simply choose whether you would prefer to receive your NaviGoRx purchase receipt via text or email. Make sure to bring your receipt with you to your locally chosen pharmacy. We are accepted in over 60,000 pharmacies nationwide, and with your NaviGoRx receipt, you owe nothing at the pharmacy. Just get your medication and go!
Save even more time and money by qualifying for a PAP program. Let us handle everything for you, and deliver your prescriptions right to your door.
Medical Pricing Transparency
Find a fair price for medical treatments
Healthcare transparency helps you save money on out-of-pocket medical expenses. Shop for affordable care in your area and save hundreds or thousands of dollars while making informed decisions about your healthcare.
Healthcare transparency offers a number of resources to enable you to become an informed consumer by learning how to understand your medical needs and treatment options.
Easily search any procedure to find out how much you should be paying in your area.
Use Fair Price information to compare procedure costs and make decisions about your healthcare.
Save hundreds to thousands of dollars in out-of-pocket costs every time you receive medical care.
Where members are at the center of their healthcare
Here, a member’s health information isn’t limited to what’s stored in a single EHR.
Health information about you may be stored in many places, such as doctors’ offices, hospitals, drug stores and health insurance companies.
Navigo Health Records can store all of your available electronic health records in your member portal.
*Please note that your health records must be available electronically from your provider before we can retrieve and store your health records in your member portal.
See your available health information and which providers offer it.
Get advice about the information in your health record and your right to correct any errors.
Let us help you discover what you can do with your health information and show you ways to safeguard and protect it.
Medical Bill Negotiations
Simplify your healthcare expenses
We help you understand and manage your medical bills. Our complimentary review identifies savings opportunities on more than 80% of medical bills.
We simplify complex medical bills and educate individuals to improve understanding of healthcare financial desisions.
Our team of experts with decades of experience review medical bills for savings opportunities.
Direct negotiations with hospitals or providers on your behalf.
Payment terms and financing options allow you to afford your disounted medical bill.
Insurance Plan Verification
Check your insurance eligibility in real-time
Verify your insurance benefits and review co-pays, deductibles and out of pocket expenses.
Medical Second Opinion
Center of excellence for remote second opinions
Medical Second Opinion provides access to teams of medical specialists that can give independent medical second opinions. Our goal is to ensure that each diagnosis is accurate and recommend an optimal treatment plan for our patients. Each treatment plan can be delivered directly to you and your doctor along with the information needed to make informed decisions with greater confidence.
Our mission is to improve health care outcomes of patients by connecting our clients to the foremost medical experts at top-ranked U.S. hospitals. With over 25 years of experience, our expert Medical Second Opinion service is the gold-standard.
Approved diagnoses to receive second opinions:
To make a second opinion request:
Request Second Opinion
Complete the "Get A Second Opinion" form.
You will be contacted by our Second Opinion nurse who will schedule a telephonic intake. We will collect your clinical records and send them to our team of medical specialists who will perform your independent second opinion.
Comprehensive treatment programs for mental and emotional health
Our behavioral health program offers confidential assessments, short-term counseling, referrals, and follow-up services to members who have personal and/or work-related problems.
Simply log in to your member portal and complete your Behavioral Health Intake Form. Follow the instructions on the screen after you submit your form.
Complete your assessment by speaking with a Clinical Manager to determine your individual plan of care. Schedule a session(s) at a time convenient for you.
Using a secure video conferencing system, connect with your clinician from the comfort and privacy of your own home or other locations via computer, smartphone or other video capable device..
Maximize your healthcare savings
Our expert trained Health-care Liaisons can review your out-of-pocket medical expenses to identify potential for savings, research providers and procedures, schedule appointments and work with your doctors to transfer prescriptions to lower priced options.
OR Click “Chat” to chat with us
within 24 hours or less, between the hours of 9AM-5PM EST.
Boost your health and wellness...
Looking to make changes that will improve your overall health? Navigo offers cer fied coaches qualified to help you achieve your personal wellness goals. Our services include:
Areas of Wellness:
Call to set up an initial assessment with a Wellness Coach to determine your Action Plan.
Continue your sessions with your Wellness Coach following your Action Plan.
Help you with the decision-making skills that contribute to a healthy mind and body.
Navigo physicians have access to an extensive list of medications that can be prescribed when appropriate during a telephone or video consultation. No medications will be prescribed through an email consultation.
Physician prescribed medications are e-prescribed directly to a member’s pharmacy of choice for local pick up or shipped by mail order pharmacy directly to a member’s home or office.
In the event that a physician does prescribe medications, he/she will usually limit the supply to no more than thirty days. Patients with chronic illnesses should visit their primary care physician (PCP) or other specialists.
Navigo physicians will not prescribe medications for substances that are controlled by the DEA, or may have the potential for harm, misuse, or addiction as part of a medical consultation. To view a current list of DEA controlled substances visit: www.deadiversion.usdoj.gov/schedules/index.html
All prescriptions are filled in accordance with Navigo’s prescription policy and at the sole discretion of the consulting physician.
Why your Navigo physician may NOT call in antibiotics for a runny nose or a cough.
Most cold like symptoms are a result of viral infections. Sore throats, coughs and stuffy noses will generally improve with time, supportive care, rest and hydration.
Your consultation doctor may suggest these things as a preliminary step in feeling better. Over use of antibiotics is rapidly becoming a global health issue and one we take seriously at Navigo. In addition, when it IS necessary to begin an antibiotic your Navigo physician knows which antibiotics are indicated for which infections.
The CDC* and the related medical societies are very specific about which medications should be used as first line therapy and which are used for patients with allergies or sensitivities.
*For more information about the importance of Antibiotic Stewardship please visit the CDC.GOV web site and browse to “antimicrobial resistance and stewardship”
© 2019 © 2019 Navigo Health. All rights reserved.
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Navigo Health is dedicated to maintaining the privacy of your protected health information (‘PHI’). PHI is information about you that may be used to identify you (such as your name, social security number or address), and that relates to a) your past, present or future physical or mental health or condition, b) the provision of healthcare to you, or c) your past, present, or future payment for the provision of healthcare. In conducting its business, Navigo Health will receive and create records containing your PHI. Navigo Health is required by law to maintain the privacy of your PHI and to provide you with notice of its legal duties and privacy practices with respect to your PHI. Navigo Health must abide by the terms of this Notice while it is in effect. This current Notice takes effect on August 1st 2017, and will remain in effect until Navigo Health replaces it. Navigo Health reserves the right to change the terms of this Notice at any time, as long as the changes are in compliance with applicable law. If Navigo Health changes the terms of this Notice, the new terms will apply to all PHI that it maintains, including PHI that was created or received before such changes were made. If Navigo Health changes this Notice, it will post the new Notice on its Web site and will make the new Notice available upon request.
We use a combination of multiple firewalls and multiple levels of physical security to protect the Personal Information you share with us outside of the community features of the Service from unauthorized access or disclosure. We encrypt your password when it is submitted to us in order to help protect the Personal Information you share with us from unauthorized access or disclosure. However, you should know that no company, including Navigo Health, can fully eliminate security or other risks associated with the possession of Personal Information. YOU ACKNOWLEDGE THAT SECURITY SAFEGUARDS, BY THEIR NATURE, ARE CAPABLE OF CIRCUMVENTION AND Navigo Health DOES NOT AND CANNOT GUARANTEE THAT PERSONALLY IDENTIFIABLE INFORMATION ABOUT YOU WILL NOT BE ACCESSED BY UNAUTHORIZED PERSONS CAPABLE OF OVERCOMING SUCH SAFEGUARDS. IN PARTICULAR, OUR SERVICE MAY BE USED TO ACCESS AND TRANSFER INFORMATION, INCLUDING PERSONALLY IDENTIFIABLE INFORMATION ABOUT YOU OVER THE INTERNET. YOU ACKNOWLEDGE AND AGREE THAT Navigo Health DOES NOT OPERATE OR CONTROL THE INTERNET AND THAT UNAUTHORIZED USERS (SUCH AS HACKERS) MAY OBTAIN ACCESS TO OR DAMAGE OUR SERVICE OR PERSONALLY IDENTIFIABLE INFORMATION ABOUT YOU. Furthermore, we cannot be responsible for any personally identifiable information about you that you release on your own, or that you request or authorize us to release, or that you choose to make available through the community features of the Service. You are responsible for maintaining the confidentiality of your login information and password. If you believe that there has been a breach of security of your account you can notify us at Navigo Health at any time upon request. To obtain a paper copy of this notice, please contact Navigo Health by emailing Navigo Health at any time upon request. To obtain a paper copy of this notice, please contact email@example.com
Welcome to the Navigo Health website. Navigo Health saves money on out of pocket medical and prescription drug cost and related products, services and content (collectively the “Navigo Health Services”).
NOT FOR EMERGENCIES. The Navigo Health Services are not for use for medical emergencies or urgent situations. IF YOU THINK YOU HAVE AN EMERGENCY, CALL 911 IMMEDIATELY.
The contents of this site, including but not limited to the text and images herein and their arrangement, are copyright © 2017 by Navigo Health, LLC located at 6408 Bannington Rd, Suit B, Charlotte, NC 28226. All Rights Reserved.
In circumstances shall Navigo Health’s total liability to you for all damages, losses, and causes of action (whether in contract, tort or otherwise) exceed the amount paid by you, if any, for accessing this site.
YOU ACKNOWLEDGE THAT YOUR USE OF THE Navigo Health SERVICES IS AT YOUR SOLE RISK, AND THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL RISK ASSOCIATED THEREWITH. ALL INFORMATION, PRODUCTS OR SERVICES CONTAINED ON OR PROVIDED THROUGH THIS WEB SITE ARE PROVIDED “AS IS” WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW Navigo Health AND ITS SHAREHOLDERS, AFFILIATES, DIRECTORS, OFFICERS, MANAGERS, EMPLOYEES OR OTHER REPRESENTATIVES (COLLECTIVELY, “AFFILIATES”) HEREBY DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND FREEDOM FROM COMPUTER VIRUS STRAINS. WITHOUT LIMITING THE FOREGOING, Navigo Health AND ITS AFFILIATES MAKE NO WARRANTY AS TO THE RELIABILITY, ACCURACY, TIMELINESS, USEFULNESS, ADEQUACY, COMPLETENESS OR SUITABILITY OF THE Navigo Health PRODUCTS AND SERVICES PROVIDED HEREUNDER.
Navigo Health MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT: THE SATISFACTION OF GOVERNMENT REGULATIONS REQUIRING DISCLOSURE OF INFORMATION ON PRESCRIPTION DRUG PRODUCTS; OR ANY TREATMENT, ACTION OR APPLICATION OR PREPARATION OF MEDICATION BASED ON INFORMATION OFFERED OR PROVIDED THROUGH THE Navigo Health SERVICES.e. Fo shizzle lectizzle dui, facilisizzle boofron, tempizzle eu, adipiscing in, ante.
IN NO EVENT SHALL Navigo Health NOR ANY OF ITS AFFILIATES BE LIABLE FOR ANY DIRECT DAMAGES IN EXCESS OF (i) THE PURCHASE PRICE FOR THE PRODUCT, OR (ii) IN THE EVENT NO PURCHASE PRICE WAS PAID OR REQUIRED. IN ADDITION, TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL Navigo Health NOR ANY OF ITS AFFILIATES BE LIABLE FOR ANY SPECIAL, PUNITIVE, INDIRECT, INCIDENTIAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO PERSONAL INJURY, WRONGFUL DEATH, LOSS OF USE, LOSS OF PROFITS, INTERRUPTION OF SERVICE OR LOSS OF DATA, WHETHER IN ANY ACTION IN WARRANTY, CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO NEGLIGENCE OR FUNDAMENTAL BREACH), OR OTHERWISE ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF, OR THE INABILITY TO USE, THIS WEB SITE OR ANY SERVICE OFFERED THROUGH THIS WEB SITE OR ANY MATERIAL OR INFORMATION CONTAINED IN, ACCESSED THROUGH, OR PRODUCTS PURCHASED ON THIS WEB SITE, EVEN IF AN AUTHORIZED REPRESENTATIVE OF Navigo Health IS ADVISED OF THE LIKELIHOOD OR POSSIBILITY OF THE SAME. TO THE EXTENT CERTAIN JURSIDICTIONS RESTRICT ANY OF THE ABOVE LIMITATIONS OF LIABILITY; SUCH LIMITATIONS SHALL NOT APPLY IN SUCH JURISDICTIONS TO THE EXTENT OF SUCH RESTRICTIONS.
Third Party Sites. Although the Navigo Health may include links providing direct access to third-party Internet sites as a convenience, the inclusion of a link does not imply endorsement of the linked site by Navigo Health. Navigo Health takes no responsibility for the content or information contained on those other sites, and does not exert any editorial or other control over those other sites. Nor does Navigo Health take responsibility for the privacy policies and practices of these third-party links.
Navigo Health reserves complete and sole discretion with respect to the operation of the Navigo Health Services. Navigo Health may, among other things withdraw, suspend or discontinue any functionality or feature of the Navigo Health Services. Navigo Health is not responsible for transmission errors or corruption or compromise of data carried over local or interchange telecommunication carriers. Navigo Health is not responsible for maintaining data arising from use of the Navigo Health Services. Navigo Health reserves the right to maintain, delete or destroy all communications and materials posted or uploaded to the Navigo Health Service pursuant to its internal record retention and/or destruction policies.
You agree not to access or use the Navigo Health Services in an unlawful way or for any unlawful purpose. You agree not to post or transmit: (a) a message under a false name; or (b) any information which (i) is libelous, defamatory, obscene, fraudulent, false or contrary to the ownership or intellectual property rights of any other person, or (ii) contains any virus, worm, Trojan horse or other code which is contaminating or destructive to the files or programs of Navigo Health or any of its affiliates. Navigo Health reserves the right to delete any information provided by you that it deems in its sole discretion fraudulent, abusive, defamatory, and obscene or in violation of a copyright, trademark or other intellectual property or ownership right of any other person.
The indemnification provisions set forth above and the provisions under Section 3 Legal Notices and Disclaimers are for the benefit of Navigo Health, and its Affiliates. Each of these individuals or entities shall have the right to assert and enforce those provisions directly against you on its own behalf.
Navigo Health may provide notice by e-mail to the e-mail address you provided during the registration, by a general notice on the Navigo Health Web site, or by written communication delivered by first class U. S. mail or express courier to your address on record in the Navigo Health account information. You may give notice to Navigo Health at any time via electronic mail to firstname.lastname@example.org or by letter delivered by first class postage prepaid U. S. mail or overnight courier to Navigo Health, 6408 Bannington Rd, Suit B, Charlotte, NC 28226.
Navigo Health is designed and intended for use by adults. It is not intended for, nor designed to be used by children under the age of eighteen. A parent or guardian, however, may use Navigo Health on behalf of a minor child. The parent or guardian assumes full responsibility for ensuring that the authentication information is kept secure and that the information submitted is accurate.